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A description of the major keys and telephone features are highlighted below.
The model SuperSet 420 has twelve personal keys, three soft keys and a display screen. The display notes the time, date, and Phonebook feature. Through the SuperKey you can program keys and access special features as the following: Phonebook, Call Forwarding, Personal Keys, Timed Reminder, Advisory Messages, Do Not Disturb, Ringer Adjustment, Set Password (is not an available feature), and Language.
There is also a built in speaker feature so that the telephone can be used hands-free. The microphone is located at the front edge of the unit near the dial pad. When you use the speaker feature face toward the microphone so that the caller can hear you. If you are using the speaker feature when retrieving messages from voice mail, press the microphone key so that the speaker microphone is turned off. This will prevent background noises from interrupting the message.
Keys
There are three types of keys- Personal, Function and Soft.
Personal
Personal Keys are the grey keys at the top of the telephone where your primary extension (or prime line) is located. The unassigned Personal Keys can be programmed as a feature function key.
Function
Function Keys are located to the left of the dial pad. They are:
Cancel-
cancels a feature in progress.
Hold (red)-
place calls on hold.
Message/Lamp-
When the lamp is lit, it indicates a message is waiting.
Microphone-
turn-on or off the microphone (privacy) when the handset is in place (when red light is on, the microphone is on).
Redial-
redials the last external number.
Speaker-
activates the Speakerphone.
Speed Call Keys-
Telephone numbers you frequently dial can be saved on an unassigned Personal key (grey button). They are located in the same area as your telephone extension. A "speed call" key eliminate your dialing the number every time (see Features section below).
SuperKey-
See separate section.
Change Pitch & Tone
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1
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With your handset on hook, press SuperKey.
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2
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Press No (until Ringer Adjust appears in the display).
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3
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Press Yes (Adjust Pitch).
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Change Volume
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1
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Press No (Adjust Volume).
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2
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Press Yes followed by volume up or down keys to adjust the volume.
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3
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Press SuperKey to end.
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Transfer/Conference- transfer a call or set-up a conference call.
Volume Tone- when the handset is in place- adjusts the contract of the display; when the Handset if off- hook- adjusts the volume of the speaker.
Soft
Soft Keys (blue keys) are used to respond to commands in the display (e.g., Phonebook and SuperKey features).
Features
Call Pickup
When programmed into a pick-up group, you and others in the same group can "pick-up" each other's calls.
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1
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When a telephone is ringing, lift the handset or press Speaker.
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2
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Look at the display and press the blue SoftKey button under the word Pickup and you can answer the call (if you do not see Pickup, the ringing extension is not in the pick-up group).
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Call Transfer
To forward a call (internal or external) to another internal extension.
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1
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Press Trans/Conf (grey key).
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2
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Dial internal extension.
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3
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Introduce the caller.
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4
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Replace the handset (or press cancel if using Speakerphone).
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To cancel a Call Transfer- press Cancel. You will be reconnected with the original caller.
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Handset Volume
To adjust the Handset volume, lift the handset and press the Volume Tone keys up or down.
Other available feature, but consider Voice Mail options instead
I suggest you use voice mail options because it provides you and the community a more efficient means to conduct business if you are not immediately available.
Callback
If the extension you are calling does not answer you can activate Callback. This feature will notify you and the caller after s/he lifts the handset or activate speaker to place a call.
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