The following resources are available to any New York Law School employee. If you are interested in borrowing any of the materials on this list, please e-mail MaryRose Mercieca in Human Resources.

Books

Customer Mania: Ready to Serve, Ken Blanchard, 2004

Managerial Leadership, Peter A. Toping, the McGraw-Hill Executive MBA Series, 2002

• A 4-tiered approach to becoming a more effective leader
• Leadership models and frameworks

• Techniques for handling change and growth

Harvard Business Essentials:
Creating Teams with an Edge: The Complete Skill Set to Build Powerful and Influential Teams, Richard Luecke, 2004

Harvard Business Essentials:
Coaching & Mentoring: How to Develop Top Talent and Achieve Stronger Performance, Richard Luecke, 2004

The First-Time Manager, Belker & Topchik, 2005

No Mountain Too High: An Autobiography of Leadership, C. Vincent Bakeman

The New Professional Image: Dress Your Best for Every Business Situation, Susan Bixler, 2005

Writing That Works: Communicating Effectively on the Job, Oliu, Brusaw, Alfred

The New St. Martin's Handbook, Lunsford, Connors

Quick-Read Books

Leadership 101, John C. Maxwell, 2002

Attitude 101, John C. Maxwell, 2003

Sixty-Minute Audio Series (CD)

How to Handle Conflict & Confrontation, Rockhurst University

The Power of Innovative Thinking, Getting Outside the Box, Rockhurst University

A New Attitude, Achieve Personal and Professional Success, Rockhurst University