The learner will

• identify benefits of learning the fundamentals of email
• identify ways that e-mail has improved communication
• identify how e-mail has made a difference in the workplace

Lesson:  Writing Effective E-mail

The leaner will:

• recognize the benefits of writing effective e-mail
• identify the rules of e-mail etiquette
• recognize the rules for proper form and style in an e-mail
• apply the rules for proper style and form for e-mail for a given scenario
• identify the points to consider when using form letters in e-mail

Lesson: Protecting Your E-mail

The learner will:

• recognize the benefits of defensive e-mail practices
• identify methods used in protecting against e-mail viruses
• identify methods of safeguarding e-mail privacy
• recognize three truths that apply to e-mail law
• identify important rules for backin up e-mail files