| Delivery of course: SkillSoft, e-learning |
Lesson: The Learning Organization Defined
The learner will:
- recognize the importance of the learning organization for performance improvement.
- identify characteristics of a learning organization.
- identify the six basic processes of a learning organization.
- identify the characteristics that learning organizations share with Total Quality Management (TQM) and knowledge management.
Lesson: Creating the Learning Organization
The learner will:
- recognize the importance of corporate culture, structures, and measurement of learning for the success of a learning organization.
- identify factors that indicate that the corporate culture is supportive of continuous learning.
- identify processes for creating a learning organization.
- Match employee learning needs with appropriate learning designs.
- Identify processes for measuring learning at Kirkpatrick’s Level 4, or ROI.
Lesson: Providing Technological Resources
The learner will:
- recognize the importance of learning and performance-support technologies for the learning organization.
- identify important issues related to the use of learning technology.
- choose appropriate applications for electronic performance-support systems.
- match emerging technology terms with learning concepts.
Lesson: Leaders for Learning
The learner will:
- recognize the value of the right kind of management for a learning organization.
- identify management roles and skills needed for a learning organization.
- differentiate between learning situations that are and are not appropriate for coaching.
- identify characteristics of the relationship between mentoring and the learning organization.
- identify factors that contribute to treating employees as knowledge assets
