• Getting Started: Administrative Support
  
  
• Administrative Functions
  
  
• Using Effective Business Communication
  
  
• Essentials of Electronic Communication
  
  
• The Writing Class
  
  
• Avoid Errors in Usage and Punctuation
  
  
• The Individual's Role in a Team
  
  
• Difficult People in the Workplace
  
  
• Managing Yourself & Others Around You
  
  
• Providing Exceptional Customer Service in an Academic Environment
  
  
• Information Technology: 

               -  Outlook: Sharing Folders, Schedules & Contacts
               -  Word: Advance Formatting

• Blackboard: How to Support Faculty
  
  
• Systems used by New York Law School
  
  

 The above program is availabe to existing faculty assistants only. 

Outlook: Sharing Folders, Schedules & Contacts and  Word: Advance Formatting are mandatory Information Technology training.  All other Information Technology courses listed are optional and recommended.