The above program is available to all administrative employees of the law school.
Staff members who supervise others are required to complete:
-
Managing Customer Service in an Academic Environment
-
Managing - Leading a Customer - focused Team
-
Situational Role Plays in Customer Service
-
Customer Service: Working with Internal Customers
Staff members who do not supervise others are required to complete:
-
Providing Exceptional Customer Service in an Academic Environment
-
Customer Service: Working with Internal Customers
-
Situational Role Plays in Customer Service