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The above program is available to all administrative employees of the law school. 

Staff members who supervise others are required to complete:

  • Managing Customer Service in an Academic Environment
  • Managing - Leading a Customer - focused Team
  • Situational Role Plays in Customer Service
  • Customer Service: Working with Internal Customers

Staff members who do not supervise others are required to complete:

  • Providing Exceptional Customer Service in an Academic Environment
  • Customer Service: Working with Internal Customers
  • Situational Role Plays in Customer Service