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The cell phone has become the technology device which many have become very dependent upon. In addition to providing voice communication, many of the cell phone carriers offer electronic mail, instant messaging, and internet access as well as a camera, MP3 storage capability, and other specialized applications.

There are growing concerns about how the use of cell phones has changed personal behavior and how these changes are providing new opportunities for criminal activity. Two primary concerns are:

• One, failure to keep a cell phone secure could provide a criminal access to confidential information.

• Two, cell phone users primarily focus more attention to the conversation (or another service feature) which distracts them from observing what is taking place around them.

A cell phone should never be used in a manner which jeopardizes the security of personal information or compromises one’s personal safety. Noted below are several cell phone tips which can help you keep confidential information safe and maintain your personal safety. As always, feel free to share this and other safety and security information with family and friends.

1) Never use a cell phone when you are in a situation that requires your undivided attention.

You are advised to never use a cell phone when you are in a situation that requires your undivided attention. Walking along a sidewalk while you are talking on your phone may distract you from observing other pedestrians and approaching vehicles in the cross walk. Be especially careful when using a cell phone while walking in public outdoor locations, especially at night. When you are using your phone always remain fully aware of what is taking place around you.

2) Have respect for others when speaking on a cell phone in public spaces.

When speaking on a cell phone in a public space, be aware that there are other persons near you who don’t want to hear your conversation. If you can, move to a location where your talking will not distract or annoy others.

3) Don’t discuss confidential information in public spaces.

Don’t discuss confidential personal, family, or business related information when you are in a public space. When you are speaking on a cell phone, you should always remember that many persons besides the one you are speaking to can hear you.

4) Always turn off the cell phone ringer when you attend a formal gathering.

Always turn-off your cell phone ringer when you attend meetings and conferences, and when in a classroom, theater, or other formal gatherings where the ringer would distract others or disrupt the event. In situations like these, turn-on the vibration option if you are expecting an important call.

5) You should always set a password on your cell phone.

You should always set a password on your cell phone and all other portable technology devices. If you accidentally misplace your phone, the password will prevent others from placing calls and accessing telephone numbers and other personal information. All cell phones permit you to place an emergency call if a password is set.

6) Check that your battery is charged.

Always check that your cell phone battery is fully charged. You should also purchase a longer life battery. When you are not carrying the phone, plug it in to maintain a charged battery. If you are away from a charging source for long periods of time, purchase a second long life battery (and a portable charger), keep it charged, and carry this spare and the charger with you.

7) When you are in public spaces, do not place your cell phone down.

When you are in public spaces, do not place your cell phone on tables or other flat surfaces. Carry your phone in the same manner as you would your wallet or other valuables. Always place it in your pocket, hand or travel bags, or clip it onto your garment instead of placing it down on a surface.

8) Keep your cell phone away from liquids.

A cell phone will not operate after it is exposed to liquids. Exercise care when using your cell phone near locations where there are liquids. Also check that your hands are thoroughly dry before you touch the key pad. Most cell phone providers’ warranties do not cover equipment that has been damaged as a result of coming into contact with liquids.

9) If you misplace your cell phone....

If you misplace your cell phone, call your carrier’s 800 customer service center immediately. Request to have your service suspended until you find your phone. (If you set a password on your cell phone, no calls can be placed and the personal information contained within the phone will remain secure.)

10) Urban Legend: Dialing #77 to reach local police.

Dialing #77 on a cell phone will not connect you to a local police department. This claim has been mentioned in circulating “pass-it-on” e-mails. The scenario is a story about a woman was reported to have foiled a rape attempt by calling #77 on her cell phone. She is reported to have taken this step to ensure that the police car that was following her contained a real police officer.

#77 is not an emergency number. Dialing 911 on a cell phone only connects you to the local police department. It is recommended that you program 911 and your local police department's number on your cell phone to ensure that you can access this service in a timely manner. To read more about this scam and other Urban Legends, click here.  


Cell Phone Recycling Programs

For information about recycling cell phones and locations where you can donate a former phone click here.